Terms and Conditions
1.1. ‘MBZ means Made By Zoe International Limited.
1.2. ‘Client’ means any individual, firm or body corporate, which makes a booking with Made By Zoe International Limited.
1.3. ‘Event’ means the event or events the subject of the booking agreement form.
2.1. All quotations made and bookings accepted are made subject to the following terms and conditions and no addition to or variation of such terms and
conditions shall be binding unless agreed by MBZ in writing. For the removal of any doubt, the placing of a booking with MBZ shall constitute unqualified
acceptance of such terms and conditions.
2.2. For the removal of any doubt, the Client acknowledges that any contract or agreement entered into by MBZ with any other body corporate or firm or
individual whatsoever, for the provision by it or them of facilities or services in connection with MBZ’s services, shall by entered into by MBZ as agent for the Client.
3. Terms and Conditions of the Booking
3.1. Bookings are only secured on receipt of a signed booking agreement form.
3.2. The deposit of 80% is due upon signature of the booking agreement form.
3.3. Under no circumstances will the deposit be returnable unless agreed in writing with MBZ.
3.4. MBZ reserves the right to make changes to the production specification in the interest of improving the overall event design.
3.5. MBZ has the right to refuse entry to guests exceeding the maximum capacity of the venue.
3.6. MBZ reserves the right to cancel or suspend the provision of the agreed facilities and services if the payment dates are not adhered to.
3.7. MBZ can accept no responsibility for any injury to Clients sustained whilst attending the Event, save through negligence of MBZ, its suppliers or agents.
3.8. If catering is required, final numbers are to be confirmed to MBZ 10 working days prior to the Event.
3.9. MBZ reserves the right to charge for any changes requested by the Client to the agreed package, as detailed in the booking agreement form. This includes
changes to timings, theme design and set up and rehearsal times.
3.10. Should the Client wish to cancel the Event at any stage between 45 and 30 days prior to the Event, the Client shall be liable for up to 25% of the minimum
total cost. Should the Client cancel the Event within 30 days of the date of the Event, the Client shall be liable for up to 75% of the cost of the Event, unless
otherwise agreed by MBZ in writing. Where possible MBZ shall endevour to negotiate the best possible payment terms with its suppliers to minimise the financial
risk to the Client should they cancel. Any savings negotiated shall be passed onto the Client at cost.
3.11. The Client shall be liable for any costs incurred in repairing any damage to the premises or contents provided for the Event, including glass or furniture
breakages, caused by the Client or its employees or guests.
3.12. MBZ has public and products liability insurance, however no other type of insurance is included or implied, including but not limited to event cancellation
insurance. Clients requiring any additional cover should contact their own professional advisers.
3.13. Whilst every effort will be made to ensure the provision of the facilities detailed, MBZ cannot be held responsible for shortcomings or conditions, which may
affect the Event and are outside their control, e.g. weather, acts of terrorism, fire etc.
4. Limitation of Liability
4.1. MBZ shall not be liable to the Client for failure to provide the booking if such failure is due to circumstances beyond the
reasonable control of MBZ including (but not limited to) act of God, war and / or terrorism, lock-out, industrial action, fire, flood, drought, tempest, mechanical or
technical breakdown, planning permission or the suspension or cancellation of an event by third parties.
4.2. In the event that the Client shall have a claim against MBZ in relation to bookings not supplied by MBZ under the contract, MBZ ‘s liability shall be limited to
the amount of the price paid by the Client for such booking and shall not extend to any consequential loss of damage suffered and MBZ ‘s liability under this
condition 4.2 shall be in lieu of and to the exclusion of any other liability to the Client whatsoever provided always that nothing contained in the condition 4.2 shall
exclude any liability of MBZ for the death or personal injury suffered by the Client due to the negligence on the part of MBZ or its employees.